Privacy Policy
Effective Date: October 26, 2023
The Daily Grind ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our services, or interact with us in any way.
1. Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and payment information. We collect this information when you create an account, place an order, sign up for our newsletter, participate in a survey, or contact us directly.
- Non-Personal Information: This includes information that does not directly identify you, such as your IP address, browser type, operating system, referring website, pages you visit, and the dates and times of your visits. We collect this information through cookies, web beacons, and other tracking technologies.
- Order Information: When you place an order, we collect information about the items you purchase, the delivery address, and your payment details. This information is necessary to process your order and fulfill your requests.
- Location Information: With your consent, we may collect information about your location through your mobile device or browser. We use this information to provide you with location-based services, such as finding the nearest The Daily Grind location or offering you targeted promotions.
- Social Media Information: If you connect with us through social media platforms, such as Facebook or Instagram, we may collect information from your social media profile, such as your name, profile picture, and email address.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Services: We use your information to provide you with the services you request, such as processing orders, delivering newsletters, and responding to your inquiries. We also use your information to improve our website, services, and customer experience.
- Personalizing Your Experience: We use your information to personalize your experience, such as recommending products or services that may be of interest to you and displaying content that is relevant to your location or preferences.
- Communicating with You: We use your information to communicate with you about your orders, account, and other important updates. We may also use your information to send you marketing emails about our products, services, and promotions, but you can opt-out of these emails at any time.
- Analyzing Trends and Usage: We use your information to analyze trends and usage patterns, which helps us to understand how our services are being used and to identify areas for improvement.
- Protecting Our Rights and Interests: We use your information to protect our rights and interests, such as preventing fraud, enforcing our terms of service, and complying with legal obligations.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We share your information with third-party service providers who assist us with various aspects of our business, such as payment processing, order fulfillment, email marketing, and data analytics. These service providers are contractually obligated to protect your information and only use it for the purposes for which we disclose it to them.
- Business Partners: We may share your information with our business partners to offer you joint products or services or to run joint marketing campaigns.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event that we sell or transfer all or a portion of our business or assets, your information may be transferred to the buyer or transferee.
- With Your Consent: We may share your information with other third parties with your consent.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect your sensitive information during transmission, such as your payment details.
- Secure Storage: We store your information on secure servers that are protected by firewalls and other security measures.
- Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their job duties.
- Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
5. Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us using the contact information provided below.
6. Cookies and Other Tracking Technologies
We use cookies and other tracking technologies to collect information about your browsing activity and to personalize your experience. Cookies are small text files that are stored on your computer or mobile device when you visit a website.
We use both session cookies and persistent cookies. Session cookies expire when you close your browser, while persistent cookies remain on your device for a longer period of time.
You can control the use of cookies through your browser settings. However, if you disable cookies, you may not be able to use certain features of our website.
For more information about our use of cookies, please see our Cookies Policy.
7. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Daily Grind
Attn: Privacy Officer
2127 2nd Avenue
Seattle, WA 98121
Email: [email protected]
Phone: (206) 555-2323
Accessibility Statement
The Daily Grind is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.
We are continuously improving our website to comply with the WCAG (Web Content Accessibility Guidelines) 2.1 Level AA. If you experience any difficulty accessing information on our website, please contact us at [email protected] or call us at (206) 555-2323 so we can assist you. Visit our Accessibility Page for more information.